Privacy Policy
Effective Date: 02/15/2024
Last Updated: 03/08/2025
Welcome to Crescen (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from our WooCommerce-powered online store at crescen.xyz.
1. Information We Collect
When you use our website, we may collect the following types of personal information:
a. Order Information
- Name, billing address, shipping address, email, phone number, payment details (via secure payment gateways)
- Products ordered and purchase history
b. Account Information (if you create an account)
- Username, email address, and any preferences you set
c. Technical Data
- IP address, browser type, device information, and pages you visited (collected via cookies and analytics tools)
d. WooCommerce & Plugins
- WooCommerce stores data related to cart contents, order status, and customer preferences
- If enabled, plugins such as WooCommerce Subscriptions or Shipping extensions may collect additional information
2. How We Use Your Information
We use your information to:
- Process and ship your orders
- Communicate with you about your orders or inquiries
- Manage your account (if applicable)
- Improve our store, services, and customer experience
- Send promotional emails, only if you have opted in
- Comply with legal obligations (e.g. tax reporting)
3. Payment Processing
We do not store your full payment details. Payments are securely processed via trusted third-party providers such as:
- Stripe
- PayPal
Please refer to their individual privacy policies for details.
4. Sharing Your Information
We may share your data only with third parties essential for operating our store:
- Shipping providers (e.g., USPS, UPS)
- Payment processors
- Website analytics tools (e.g., Google Analytics)
- WooCommerce and plugin services (e.g., automated tax calculation, email notifications)
We never sell your personal information.
5. Cookies
We use cookies to:
- Keep track of your shopping cart
- Save your login preferences (if enabled)
- Analyze website traffic and improve functionality
You can control or disable cookies through your browser settings.
6. Your Rights
Depending on your location, you may have the right to:
- Access the data we hold about you
- Request corrections or deletions
- Withdraw consent for marketing emails
- Disable cookie tracking (see above)
To request data access or deletion, contact us at [Your Contact Email].
7. Data Retention
We retain order and customer data for as long as necessary to fulfill orders and meet our legal obligations (typically up to 7 years for tax purposes).
8. Children’s Privacy
Our site is not intended for children under 13, and we do not knowingly collect their data.
9. Data Security
We use SSL encryption and secure hosting to protect your information. WooCommerce and its payment gateways use industry-standard security protocols.
10. Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on this page.
11. Contact Us
Crescen Store
Email: [email protected] or [email protected]
Address: 6602 Reed Rd, Houston, TX 77087, USA